Top Question
What types of care do Birchstone Care homes provide?
Birchstone Care offers a range of tailored support options designed to suit different needs. Our homes provide:
- Residential care for individuals who benefit from day‑to‑day assistance, nutritious meals, and a warm, community‑focused environment.
- Nursing care, delivered by qualified nurses who offer ongoing clinical support for those with more complex health requirements.
- Dementia care, where we create a calm, structured, and reassuring setting for people living with dementia.
- Respite care, giving families short‑term support and offering guests a comfortable place to stay when temporary care is needed.
How do I know which type of care my loved one needs?
A care needs assessment is the most reliable way to understand the right level of support. At Birchstone Care, this is usually carried out by the home manager, your local authority, or a healthcare professional.
The assessment helps identify whether residential care, nursing care, or specialist dementia support is the most suitable option for your loved one.
How much does a care home cost?
At Birchstone Care, weekly fees generally fall between £1,150 and £1,450, depending on the level of support required. Respite stays begin at £1,350 per week, and nursing care typically starts from £1,450 per week.
The exact cost is confirmed after a full assessment, ensuring the fee reflects each person’s individual care needs and circumstances.
Who pays for care home fees?
Care home fees can be funded in a few different ways, depending on personal circumstances. Many people choose to self‑fund, covering the full cost themselves through savings, income, or property. In some cases, local authority support may be available if financial criteria are met, with the council contributing toward the fees and a family member or friend covering any shortfall.
Can we visit the home before making a decision?
What is included in the weekly fees?
Weekly fees at Birchstone Care cover a wide range of services designed to support comfort, wellbeing, and day‑to‑day living. Residents receive freshly prepared meals each day, enjoyed either in the dining room or in their own room, with support available for anyone who needs help at mealtimes.
A full programme of social activities and gentle exercise sessions is included, offering something for every interest. Fees also cover regular room cleaning, daily bathroom upkeep, and laundry for bedding, towels, and linens.
Every resident has their own television, and additional TVs are available in shared lounge areas.
Are residents able to bring personal belongings?
What activities and social opportunities are available?
At Birchstone Care, our activities team organises a varied programme each day, including group sessions, gentle exercise, outings, and entertainment. Everything is planned around residents’ interests and abilities, helping to support wellbeing and encourage social connection.
How are meals and dietary needs managed?
At Birchstone Care, meals are planned to be both nutritious and enjoyable, with a varied menu that caters to individual preferences. We also accommodate a wide range of dietary needs, including vegetarian, vegan, and medically required diets, ensuring every resident receives meals suited to their health and tastes.
What training and qualifications do staff have?
At Birchstone Care, two of our homes provide nursing care, supported by registered nurses who are on‑site around the clock. All team members across all nine of our homes complete ongoing mandatory training — including areas like moving and handling and safeguarding — to ensure they deliver safe, high‑quality care at all times.
What happens if my loved one’s care needs change?
At Birchstone Care, each resident’s care plan is reviewed on a regular basis. If their needs become more complex, the team will talk through the changes with you and assess whether the home can continue to provide the right level of support.
What safety and security measures are in place?
Birchstone Care homes are staffed around the clock, ensuring someone is always available when needed. Each home uses secure entry systems to manage access, and every resident’s room is equipped with an emergency call bell for immediate assistance.